If you run a small business in Australia, you already wear ten hats before lunch. The right ChatGPT prompt can hand a few of them back — drafting emails, planning content, answering customers and more, in seconds. The trick is knowing what to ask. Here are ten ChatGPT prompts every Australian small business should have on hand.
Marketing prompts
- Social captions: “Write 5 friendly Instagram captions for an Australian [type of business] promoting . Keep them under 30 words and add relevant hashtags.”
- Email newsletter: “Draft a short monthly newsletter for my customers about [update]. Warm, plain-English, Australian tone.”
- Review reply: “Write a polite reply to this Google review: [paste review].”
Admin and operations prompts
- Quote follow-up: “Write a friendly follow-up email for a customer who received a quote last week but hasn’t replied.”
- SOP draft: “Create a simple step-by-step standard operating procedure for [task].”
- Meeting summary: “Summarise these meeting notes into action items with owners: [paste notes].”
Customer service prompts
- FAQ answers: “Answer this customer question clearly and kindly: [question].”
- Refund response: “Write a professional, empathetic reply to a customer requesting a refund for [reason].”
- Onboarding message: “Write a warm welcome message for a new customer who just purchased .”
- De-escalation: “Rewrite this reply to sound calmer and more helpful: [paste draft].”
Get better results, faster
Good prompts save hours — but writing them from scratch every time doesn’t. If you’d rather skip the trial and error, our AI Prompt Packs give you hundreds of tested, ready-to-use prompts for ChatGPT and Claude, organised by task and priced in AUD. Browse the store and put AI to work today.
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